Printer Help!?
My Dell All-in-One Printer keeps printing in black and white. I've checked everything and will not change the color. It has both the color ink and black ink, and the settings are set to original factory settings. Its really getting on my nerves! Sometimes I have come to print in color and works well but it constantly changes back and I can not remember what to do! Do I need it repaired? Do I need to format? Help!
In 18 years of printer repair who have never encountered this problem, contact Dell to help, only to be Lexmark insurance contact should also be able to help also made the printer. What I would do is turn off the printer, remove the color cartridge in the printer, a small bottle of 99% isopropyl alcohol and Q tips, dip the Q tip in alcohol, turn the Q tip sideways and clean or check the electronic board contact with the children in the back of the cartridge, keep the Q tip clean so you could use a few and clear the board contact the printer and, why not also clean the black and then wait 5 minutes and try again, hope that helped good luck.
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